July 28 2021
Payment from before the closure has been applied to all recurring memberships, so KEY-TAG sign in can be used again. Its been a long time so if you have misplaced or damaged your tag we would be happy to replace it for you, as always no charge! Membership fees will resume Mid-August.
Corporate Membership extensions have been extended again. Please speak with us if you have any questions about your new expiration/renewal date.
We now also offer short term membership options for your peace of mind as we continue to navigate through the pandemic.
Membership payments during ALL lockdown closures were stopped. If you had a charge please contact us as soon as possible so a refund can be issued, as mistakes do happen. Payments relating to Personal Training were not halted.
If you were on a membership hold before the April closure please contact us before coming in to ensure your account is in "Active" status. At this time new membership holds are limited to a max of 2 months.
If you had a membership before the lockdowns you still have a membership with us and we can't wait to see you back! If you need to make any changes to your account just let us know! We are happy to be back and able to help again!!
July 12 2021
We are pleased to announce that the latest shutdown is coming to an end. We look forward to welcoming you back on Monday July 19th.
Fees will begin mid August for those on the mid month pay series and beginning of September for those on the 30th-beginning of the month payment schedule. If you would like to know the exact date your payment is set for withdraw please send us an e-mail at email@example.com or speak with our front desk staff during open hours.
April 10 2021
Membership fees from April 1st-8th 2021 were processed to grant immediate access to the Facility when we are able to re-open (Hopefully May 6th from what we understand). Please know that by having a payment come out in April you WILL NOT have a payment come out in May. If the lockdown goes beyond May you will continue to NOT HAVE PAYMENTS TAKEN.
If you are in the April 9th-30th payment schedule (generally 15th,18th,28th,30th,31st membership withdraw) you will still have immediate access to the Facility when we re-open based on your payment from March. As no payment will be taken in April your May payment will run to continue your access to the facility once the lockdown lifts. IF the lockdown is extended you payments will be delayed to the Month of re-opening.
If you have a Corporate Membership we will continue to extend time for months lost as we have been doing throughout the pandemic.
Personal Training Fees are not halted, your sessions will be available to you upon re-opening and any session expiration dates will also be extended. If you have any questions or concerns in regards to your bi-weekly payments please contact us at firstname.lastname@example.org.
Please do not hesitate to contact us by e-mail at email@example.com if you feel like an error has occurred with your account.
We thank you all for your continued support and we are very hopeful to see you all back soon. Until then please stay safe and healthy physically and mentally! We wish we were essential as exercise is, but until then hopefully you can get outdoor/home workouts in.
See you again soon,
Industry Fitness Perth